Prepare Your Database Connection String

We currently support four types of databases: MySQL, PostgreSQL, SQL Server, Snowflake, and Vertica.

Here are some examples:

MySQL

mysql://user:password@host:port/database

PostgreSQL

postgresql://user:password@host:port/database

MongoDB

mongodb://user:password@host:port/database

SQL Server

Data Source=host;Initial Catalog=database;User ID=user;Password=password;

We use ADO.NET format connection strings - for more details, please refer to Microsoft's official documentation (opens in a new tab).

Clickhouse

You should input three parameters: url, username, password.

You can find three parameters from your Clickhouse console like this:

Vertica

vertica://user:password@host:port/database

If you encounter any issues while preparing your connection string, we recommend using this utility tool (opens in a new tab).

If you don't have a database and just want to test, you can apply for a free PostgreSQL database at Neon DB (opens in a new tab).

Whitelist Our Static IP (Only Required for Website Chatbot)

You need to whitelist our server IP 43.159.146.204 to allow the Website Chatbot to connect to your database successfully.

If you're unsure how to whitelist an IP, please contact your database provider or your database administrator. (Or ask ChatGPT directly).

If you are using the Desktop app, you can skip this step. (The Desktop app connects to your database from your local computer).

If you are curious about how we connect to your database, you can refer to This Blog.