List of AskYourDatabase's Sub-processors
Last updated: January 2025
To support the delivery of our Services, AskYourDatabase may engage and use data processors with access to certain Customer Data. This page provides important information about the identity, location, and role of each Sub-processor.
This Sub-Processor page is incorporated into the DPA and Terms of Service or MSA entered into between Customer and AskYourDatabase (whichever shall be applicable).
Updates to this page
Due to the nature of our global business and our ongoing efforts to delight our customers, our business needs and services providers may change from time to time. For example, we may deprecate a service provider to consolidate and minimize our use of service providers. Similarly, we may add a service provider if we believe that doing so will enhance our ability to deliver our Services.
We will only use the information you provide on this form to process your request for notices about our sub-processor list under our DPA and otherwise to provide you the AskYourDatabase Services you subscribe to. For more information on how AskYourDatabase protects your information, check out our Privacy Policy.
Sub-processors List
AskYourDatabase may use the following Sub-processors to deliver the Services to you:
| Vendor Name | Location | Purpose |
|---|---|---|
| Neon DB* | United States | Primary database for storing encrypted user credentials and chat history. All database credentials are encrypted before storage. |
| OpenAI* | United States | AI language model provider for query generation and natural language processing. Processes chat conversations but has no access to database credentials. |
| Vercel | United States | Web application hosting and deployment platform |
| Stripe | United States | Payment processing and subscription management |
| Github | United States | Code version control and issue tracking |
| Google Workspace | United States | Business operations and communication |
| Notion | United States | Internal documentation and knowledge management |
| Mailerlite | United States | Email service provider for storing user names and email addresses, and sending transactional and marketing emails |
*Key processors:
- Neon DB: Stores encrypted user data and chat history. Database credentials are encrypted and stored securely. All connections occur over secure networks. Even NeonDB itself cannot access the plaintext credentials as they are encrypted before storage.
- OpenAI: Processes user conversations to generate SQL queries and responses. Has no access to raw database credentials.
All data transfers and connections between these sub-processors occur over secure, encrypted networks following industry best practices.